Refund and Returns Policy at Dunmore Angling

Policy Overview

At Dunmore Angling, we prioritize customer satisfaction and strive to provide a seamless shopping experience. Our Refund and Returns Policy allows for a 30-day return window from the date of purchase. If more than 30 days have passed since your purchase, we regret that we cannot offer a full refund or exchange.

To qualify for a return, your item must be unused and in the same condition as when you received it. It should also be in the original packaging. We recognize that every situation is unique and are committed to working with our customers to find a fair solution.

Certain items are not eligible for returns, including perishable goods such as food, flowers, newspapers, or magazines. Additionally, we do not accept returns for intimate or sanitary products, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To process your return, we require a receipt or proof of purchase. Please contact us directly for assistance rather than sending your purchase back to the manufacturer.

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
  • Any item not in its original condition, is damaged, or has missing parts for reasons not due to our error
  • Any item returned more than 30 days after delivery


Once we receive and inspect your return, we will send you an email to notify you of the receipt and the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified number of days.

Late or Missing Refunds

If you haven’t received your refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank, as there is often processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Sale Items

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].


If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Shipping Returns

To return your product, mail it to: 18 Frenchville, Grattan Road, Claddagh, Co. Galway, H91H5PE, Ireland. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.

Need Help?

For questions related to refunds and returns, please contact us at [email protected]. We are here to help!

Refund and Returns Policy – Conclusion

At Dunmore Angling, we are committed to ensuring your satisfaction. We understand that each situation can vary, and we are here to help find the best solution for you. If you have any questions or concerns about our Refund and Returns Policy, don’t hesitate to contact us. Thank you for choosing Dunmore Angling!